Steel FREQUENTLY ASKED QUESTIONS
Below is a list of frequently asked questions. We get a lot of questions, so it is likely that you will find your answer here, but if not try our Resource Articles. Still can't find what you're looking for? Email us with your questions at sales1@jinhuasteel.com
1Will you offer samples?
Yes. We will provide samples according to your needs and send them out within three days after receiving payment.
2Can we visit your factory?
Of course. We are looking forward to customers’ visit to our office and factory. Once you have any schedule for China, please let us know and we will pick you up at the airport or station. By the way, we offer pictures, videos, videoconferencing, live broadcasts, etc. to help you know us better. Please contact us for more information.
3What is the annual output capacity?
540,000 tons.
4Do you have the products in stock?
We have the products in stock. Also, we can produce for your order.
5How to control the product quality? Does your factory have any quality certification?
Our products are certificated by ISO 9001. We also accept third-party testing.
6I want a specific size or color. Can I get my color coated steel customized?
Yes. Customization is available. You can choose the color or pattern, size (length, width, thickness, weight, etc.), paints, shape, etc. We offer coils and sheets, as well as further processing services, such as logo printing, etc. Please send us your requirements, we will meet your requirements.
7What quote do you offer?
FOB, CIF, CFR, and others can be provided according to your needs.
8What are your payment terms?
30% T/T + 70% balance before shipment.
9Is there a minimum order?
No. But considering the shipping cost, we will suggest a cost-effective plan.
10How about the delivery time?
10-20 days. It mainly depends on the quantity and products. Generally, 15-20 days for 1, 000 tons above, while it takes about 10-15 days for 500 tons and below.
11What will you say is the key advantage of ordering at your company?
1. Favorable price. 2. Quality guarantee in the 20 years. 3. Fast delivery. 3-5 days for 100-500 tons. 4. Video inspection and third-party inspection are available.